Your personal data

What we need

Golfbidder will be what’s known as the ‘Controller’ of the personal data you provide to us. We collect personal data about you, which may include your contact details, transaction and quote history and communication preferences.

Why we need it

We need your transaction history to process purchases on your behalf, and to service subsequent warranty claims or issues. We need your contact details to fulfil your order and send payment as well as being able to contact you for service reasons. Your communication preferences will inform if you would like to receive marketing communications.

What we do with it

All the personal data we handle is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No third parties have access to your personal data unless the law allows them to do so.

How long we keep it

We are required under UK law to keep your personal data (name, address, contact details, order details) for a minimum of 7 years after which time it will be destroyed. Your information we use for marketing and historical purposes will be kept with us until you notify us that you no longer wish to receive this information. More information on our retention schedule can be made available upon request.

What are your rights?

If at any point you believe the information we process on you is incorrect you may request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us and we will investigate the matter.

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

For Data Protection queries, please contact Golfbidder Limited, Unit E5 Barwell Business Park, Leatherhead Road, Chessington, Surrey, KT9 2NY.